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Response Times

We aim to respond within 24-48 business hours (Monday - Friday, 9am - 5pm AEST). Subscriber tickets are prioritized.

Common Questions

How do I cancel my subscription?

You can cancel anytime from your account dashboard. Your access continues until the end of your billing period.

How do competition entries work?

Every month of active subscription earns you one entry into our monthly draws. Annual subscribers receive 12 entries immediately. See our competition terms for full details.

Can I download magazines for offline reading?

Yes! Subscribers can download issues for offline reading. Downloads are available on all subscription plans.

Who is eligible for competitions?

Competitions are open to Australian residents aged 18 and over who hold an active subscription. Complimentary accounts and publisher accounts are not eligible.

Is there a mobile app?

Our web platform is fully responsive and works great on mobile devices. A dedicated app is coming soon!