Privacy Policy

1. Introduction

Formula Corporation Pty Ltd trading as The Great Race ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

2. Information We Collect

2.1 Information You Provide

We collect personal information that you provide directly to us, including:

• Account Information: Name, email address, password, and profile details
• Contact Information: Residential address, state, and postcode
• Payment Information: Billing address and payment method details (processed securely by Stripe)
• Communications: Messages you send to us, survey responses, and feedback

2.2 Information Collected Automatically

When you use our services, we automatically collect:

• Usage Data: Pages viewed, reading progress, bookmarks, and favourites
• Device Information: Browser type, operating system, device type, and IP address
• Analytics Data: How you interact with our platform, time spent, and feature usage
• Session Information: Login times, session duration, and device identifiers

2.3 Competition Entry Information

For competition participants, we also collect:

• Competition entry records and history
• Eligibility verification information
• Winner verification documents (if applicable)

3. How We Use Your Information

3.1 Service Provision

We use your information to:

• Create and manage your account
• Process subscriptions and payments
• Provide access to digital magazine content
• Sync your reading progress and preferences
• Respond to your inquiries and support requests

3.2 Competition Administration

For competitions, we use your information to:

• Track and manage your competition entries
• Verify eligibility for prize draws
• Contact winners and arrange prize delivery
• Comply with competition permit requirements

3.3 Communications

We may send you:

• Service notifications and updates
• New content alerts and recommendations
• Competition updates and winner announcements
• Marketing communications (with your consent)

3.4 Improvement and Analytics

We use aggregated and anonymised data to:

• Improve our platform and services
• Understand usage patterns and preferences
• Calculate publisher royalties based on content engagement
• Detect and prevent fraud or abuse

4. Information Sharing

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our platform:

• Stripe: Payment processing
• Supabase: Database and authentication services
• Cloudflare: Content delivery and security
• SMTP2GO: Email delivery
• PostHog: Analytics

4.2 Publishers

We share aggregated, anonymised reading statistics with content publishers for royalty calculations. This does not include personally identifiable information.

4.3 Legal Requirements

We may disclose information when required by law, including:

• Compliance with legal obligations or court orders
• Protection of our rights, property, or safety
• Competition permit compliance and audits by regulatory authorities

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Security

5.1 Security Measures

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and session management
• Regular security audits and updates
• Access controls and employee training

5.2 Content Protection

We employ security measures to protect digital content, including forensic watermarking that links content to your account for copyright protection purposes.

5.3 Session Management

We limit the number of concurrent sessions to protect your account security. You can view and manage active sessions in your account settings.

6. Data Retention

6.1 Retention Periods

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

6.2 Competition Records

Competition entry records and draw results are retained for 7 years to comply with Australian competition permit requirements and tax obligations.

6.3 Account Deletion

When you delete your account, we will delete or anonymise your personal information within 30 days, except where retention is required by law.

7. Your Rights

7.1 Access and Correction

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request a copy of your data in a portable format

7.2 Marketing Opt-Out

You can opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or updating your preferences in account settings.

7.3 Account Deletion

You can request deletion of your account and associated data by contacting us. Note that this will cancel any active subscriptions and forfeit competition entries.

7.4 Complaints

If you have concerns about how we handle your personal information, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Cookies and Tracking

8.1 Essential Cookies

We use essential cookies for:

• Authentication and session management
• Security and fraud prevention
• User preferences and settings

8.2 Analytics

We use PostHog for analytics to understand how users interact with our platform. You can opt out of analytics tracking in your account settings.

9. International Data Transfers

Some of our service providers may be located outside Australia. We ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy laws.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. The updated policy will be effective from the date stated at the top.

12. Contact Us

For privacy inquiries or to exercise your rights, please contact our Privacy Officer:

Address: 10 Emeri St, Stapylton QLD 4207
Contact us online